Core Competencies

Clinical Trial Operations

Study Start-Up & Closeout

Multi-site management

Sponsor & CRO Collaboration

Protocol Implementation

Regulatory Compliance

ICH-GCP Compliance

ISF Management

Audit & Inspection Readiness

SOP Development & Implementation

Research Leadership

Staff Management & Development

Cross-functional Collaboration

Strategic and Resource Planning

Operational Performance Monitoring

Employment History

Clinical Research Operations Manager | Kaiser Permanente Institute for Health Research

2022 - Present
  • Lead clinical research operations across a portfolio of clinical trials, overseeing study start-up, implementation, regulatory compliance, and closeout activities.
  • Manage and mentor multidisciplinary research teams, providing professional development, performance evaluations, and competency-based training.
  • Collaborate with investigators, sponsors, contract research organizations (CROs), and institutional stakeholders to support efficient study execution.
  • Establish operational priorities, monitor performance metrics, and implement process improvements to optimize research workflows.
  • Develop and standardize research policies, procedures, and training resources to support consistent, high-quality clinical trial operations.

Clinical Research Services Manager | University of Colorado School of Medicine, Department of Neurology

2020 - 2022
  • Directed clinical research operations within the Neuro-Immunology Section, overseeing all interventional and investigator-initiated studies.
  • Expanded the research portfolio by 33 studies, including 17 interventional drug trials and 16 investigator-initiated studies.
  • Supervised 18 research staff, overseeing recruitment, onboarding, training, performance evaluations, and professional development.
  • Managed study feasibility assessments, pre-site selection visits, budget reviews, staff delegation, and operational planning.
  • Collaborated with departmental leadership, principal investigators, sponsors, and clinical teams to improve research workflows and support departmental objectives.

Professional Research Assistant | University of Colorado School of Medicine, Department of Neurology

August 2019 - December 2020
  • Coordinated investigator-initiated research and biorepository activities within clinical settings
  • Collaborated with clinical providers and investigators to establish research goals, monitor study progress, and support recruitment initiatives.
  • Supported participant recruitment and retention through direct patient engagement and communication.
  • Performed protocol-required reserach procedures such as surveys, vital signs, ECGs, PROs and phlebotomy.
  • Coordinated intervetional research activities involving Spanish-speaking participants.

Clinical Research Coordinator | Denver Neurological Research, LLC

October 2018 - August 2019
  • Served as lead coordinator for a large multicenter Alzheimer's disease prevention study.
  • Managed study operations, including regulatory documentation, budgeting, recruitment, quality assurance, and participant retention.
  • Coordinated research activities for 52 participants, including 30 enrolled to receive investigational treatment.
  • Provided additional coordination support for investigational trials involving migraine and multiple sclerosis.

Professional Research Assistant | University of Colorado School of Medicine, Department of Internal Medicine

August 2017 - August 2018
  • Coordinated clinical research studies focused on palliative care and pain management among patients with advanced chronic conditions.
  • Conducted community-based recruitment and outreach across clinics and hospitals in Colorado Springs and Pueblo.
  • Delivered a bicultural intervention designed to improve palliative care outcomes among Latino patients with advanced chronic disease.
  • Contributed community perspectives to the development of culturally relevant research materials, including educational stories, vignettes, and recruitment flyers.

Publications